Contact Us

Real people, real help.
Whether you have a question about sizing, need to chase a package, or just want to say hi – we’re here for it.

Customer support hours
Monday – Friday, 9:00 AM – 6:00 PM Central Time (CT)
We’re off on weekends and major U.S. holidays, but we’ll always get back to you the next business day.

Ways to reach us

• Email: info@chubbiesshortts.it.com
  We aim to reply to all emails within 4 business hours during the work week. Evenings and weekend inquiries get picked up first thing the next business day.

• Phone: +1 773-751-9644
  Give us a ring during business hours. If you catch us on another call, please leave a voicemail with your name, order number, and a brief message – we will return your call promptly.

• Mail & in-person returns:
  Chubbies Shortts
  324 W 72nd St.
  Chicago, IL 60621
  United States
  Please note: This is a working office and warehouse, not a retail storefront. For returns, be sure to contact us first to receive your prepaid label and instructions. Unscheduled drop-offs cannot be accepted.

Press & partnership inquiries
If you’re interested in collaboration, wholesale opportunities, or media features, please use the email above with “Partnerships” in the subject line.

We read every message, and we genuinely love hearing from the people who wear our shorts. Don’t be a stranger.