Your privacy is serious business around here.
This Privacy Policy explains how Chubbies Shortts collects, uses, and shares your personal information when you visit chubbiesshortts.it.com, make a purchase, or contact our support team.
1. Information we collect
We gather information in a few different ways:
- Information you give us: When you place an order, sign up for emails, or reach out to customer service, we collect your name, email address, shipping and billing address, phone number, and payment card details. Payment card numbers are tokenized by our payment processor and are never stored in plain text on our systems.
- Automatically collected information: When you browse the Site, we automatically log your IP address, device type, browser, operating system, referring URLs, pages visited, and time spent on pages. We use cookies, pixel tags, and similar technologies to collect some of this data.
- Third-party sources: Our payment and shipping partners may send us confirmation of transaction status, and analytics services like Google Analytics provide aggregated behavioral data.
2. How we use your information
We use the information we collect to:
- Process, fulfill, and track your orders
- Communicate order updates, shipping confirmations, and customer service responses
- Personalize your shopping experience and show relevant product recommendations
- Improve our Site, product assortment, and customer support
- Prevent and detect fraud or unauthorized transactions
- Comply with legal obligations, such as tax reporting and responding to lawful requests
- Send promotional emails (with your consent, and you can unsubscribe at any time)
3. Cookies & tracking technologies
Cookies are small data files placed on your browser. We use strictly necessary cookies for site functionality, performance cookies to understand usage, and advertising cookies to measure marketing campaigns. You can disable cookies in your browser settings, but doing so may affect your ability to complete a purchase. By using our Site, you consent to the placement of these cookies unless you adjust your preferences.
4. Information sharing
We will never sell, rent, or trade your personal information to unrelated third parties for their own marketing. We do share data with trusted service partners only as necessary to run our business, including:
- Payment processors (e.g., PayPal, credit card gateways) to complete transactions
- Shipping carriers (USPS, UPS, FedEx) to deliver your orders
- Email and marketing platforms to send transactional messages and, where consent is given, promotional emails
- Analytics providers to understand site performance
- Legal and compliance authorities when required by law or to protect our rights
All partners are contractually bound to protect your information and use it only for the services we’ve requested.
5. Data security
We implement industry-standard physical, electronic, and procedural safeguards to protect your data. Our Site uses SSL/TLS encryption during transmission, and we restrict internal access to personal data to employees who need it for order processing and support. No method of transmission over the Internet is 100% secure, but we work hard to keep your information safe.
6. Children’s privacy
Our Site is not directed at children under 18, and we do not knowingly collect personal data from them. If we become aware that a child has provided information without parental consent, we will delete it immediately.
7. Your rights & choices
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, as well as the right to restrict or object to certain processing. If you wish to exercise any of these rights, please email us at info@chubbiesshortts.it.com. We will verify your identity before processing any request.
Residents of California: Under the California Consumer Privacy Act (CCPA), you may request disclosure of the categories and specific pieces of personal data we have collected, as well as request deletion. We do not sell personal information. To make a CCPA request, use the contact information above.
8. Data retention
We retain order and contact information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize the data.
9. Changes to this Privacy Policy
We may update this policy from time to time. The “Last updated” date at the top of the page reflects the most recent revision. We encourage you to review this page periodically. Material changes may be communicated to you via email or a notice on the Site.
10. Contact
If you have any questions about this Privacy Policy or our data practices, reach out:
Chubbies Shortts Privacy Team
324 W 72nd St., Chicago, IL 60621, United States
Email: info@chubbiesshortts.it.com