We know you’re excited to get your new shorts – so are we.
We ship every order as quickly as we can from our home base in Chicago. Below is everything you need to know about how we get your gear to your door.
Where we ship
We currently fulfill orders exclusively within the United States. This includes all 48 states, Washington D.C., and APO/FPO/DPO military addresses. We do not process international shipments or orders to U.S. territories outside the continental states at this time.
Order processing
Every order is picked, packed, and handed off to our shipping partners within 1–2 business days (Monday through Friday, excluding federal holidays). Orders placed after 2:00 PM Central Time on Friday will begin processing the following Monday. You will receive a confirmation email as soon as your order is placed, and a second email with tracking details once the package has left our facility.
Shipping methods & delivery times
All domestic orders are shipped free of charge with no minimum purchase requirement. We work with a network of trusted carriers – most commonly USPS, UPS, and FedEx – and select the most efficient service for your destination.
Once your package is in the carrier’s hands, typical transit time is 3–5 business days. Rural areas and military addresses may occasionally require an additional day or two.
Tracking your order
Your shipping confirmation email will contain a live tracking link. If you don’t see it within 2 business days of placing your order, check your spam folder or reach out to our customer support team. You can also track your package anytime by entering your order number on our website’s tracking page.
Shipping to P.O. Boxes & APO/FPO
We happily ship to P.O. Boxes, APO, and FPO addresses via USPS. Please note that shipments to these destinations may take slightly longer than standard ground delivery, and tracking updates may be limited once the package enters military postal systems.
Lost, stolen, or delayed packages
If your tracking shows delivery but you haven’t received your package, we ask that you wait 48 hours and check with neighbors or your local post office first. In the rare event a package is truly lost in transit, we will work with you and the carrier to either reship or refund the order at no cost to you.
Address accuracy
We ship to the exact address provided at checkout. If you notice an error, contact us immediately. We can typically correct the address if the order hasn’t yet been dispatched. Chubbies Shortts is not responsible for packages delivered to an incorrect address that was entered by the customer.
Weather & service disruptions
Carrier operations can be affected by severe weather or natural events. When major disruptions occur, we will post a notice on our website and do our best to communicate revised delivery estimates.